HARRYBROWN - Frequently Asked Questions

1. How do I place an order?

Simply browse products, click "Add to Cart," and proceed to checkout. Follow the steps to complete your purchase.

2. Can I place an order without creating an account?

Yes, you can check out as a guest. However, creating an account helps you track orders easily.

3. Can I modify or cancel my order?

Yes, but only if your order has not been shipped. Contact us immediately after placing the order.

4. What payment methods do you accept?

• Debit/ATM cards
• Bank transfers
• Pay on delivery (available in select locations)

5. Is it safe to pay online?

Yes. We use secure payment systems to protect your information.

6. Do you offer pay on delivery?

Yes, but it is limited to certain locations and order values.

7. Do you deliver across Nigeria?

Yes, we deliver nationwide.

8. How long does delivery take?

• Lagos: 1-3 working days
• Other states: 2-5 working days

9. How much is delivery?

Delivery fees depend on your location and order size. The exact fee will be shown at checkout.

10. Can I track my order?

Yes, we will provide updates via email, SMS, or WhatsApp.

11. What happens if I miss my delivery?

Our delivery partner will attempt redelivery or contact you to reschedule.